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Welcome to Motobiz Online, hope you will enjoy using our new system which is filled with great advanced features, performance and stability. Thank you for choosing our product and we look forward to serving our best.
Message From Pacific & Orient Insurance Co Berhad
The claim submission via Motobiz will be ceased effective 31/03/2022. Therefore, all repairers are required to submit their claim via merimen from 01/04/2022 onwards.
Message from Motobiz Online
Dear Valued Users,
As Malaysia is declared under the Conditional Movement Control Order @ CMCO for 2 weeks to "flatten out the curve" of Covid-19 spread, our office will be temporarily closed until further notice. However, our business and operations will still be available online and you may contact us at suppot@motobiz.net.my or at the temporary numbers below:
03-58702501
03-58702502
03-58702503
03-58702504
You can also contact our personnel directly at their mobile numbers and email addresses.
We thank you for your continual support. Take care and stay safe.
Yours sincerely,
Motobiznes Online Sdn Bhd
New Motobiz Charges
IMPORTANT:
Dear Valued Motobiz Users,
We have been proudly serving you for the past 15 years and have weathered many challenges together through these times. As you know, we have always maintained and tried our outright best to provide the best value and reliable service we can offer to stakeholders to complete their claims process. Throughout these years, we have never once considered changing our charging model.
However, due to the many changes in the last 5 years, it is to my sad announcement that we would be forced to be raising our pricing to match other service providers inorder to provide and commit to continue providing you this service. You will find below new pricelist structure which would take effect from 1st of October 2020
OD Claims - RM11.00 per claim
Theft Claims - RM11.00 per claim
e-Tender - RM50
We appreciate your continual support and thank you for your business, we hope you will understand the necessity for this price increase.
Message From Pacific & Orient Insurance Co Berhad
COMPULSORY INSURANCE COVERAGE FOR MOTORCYCLE REPAIR (WORKSHOP) PREMISES
Please be advised that with immediate effect all motorcycle repair workshops are required to possess/acquire the insurance coverage i.e. fire policy, public liability etc. for their workshop premises in order to undertake repairs to our policyholders’ motorcycle. All existing repairers are provided with the grace period till 31 AUGUST 2020 to comply with this latest requirement and to extend a copy of their insurance policy for our further action.
Effective 1 September 2020, all the non-compliant workshops will not be allowed to undertake repairs to our policyholders’ motorcycle.
Message from Motobiz Online
IMPORTANT:
Dear Valued Customers
As a SST-registered company, please update your company’s Service Tax No., Service Tax Registration Date & Service Tax Effective Date in the company profile.
Yours faithfully,
Merimen Management Team
Message From Pacific & Orient Insurance Co Berhad
To: All motorcycles and all other Vehicles Repair Shops
REQUEST FOR YOUR LHDNM (Income Tax) FILE REFERENCE NUMBER
This is to inform you that we are now require to provide information regarding payment made to our Vendors and Business Partners/Associates for year ending 2017.
In this regard, kindly provide us with your Company Income Tax Reference Number, the person in charge in your Company and their contact information urgently. Click here to download the reply form.
Should you require further clarification, our representative located at our Branch Offices and Head Office will be able to assist you.
From The Claims Management
PACIFIC & ORIENT INSURANCE CO BERHAD
Problem Resolved
Dear Valued Users,
Motobiznes Online would like to announce that phone and fax services have been restored. You may contact us via our number hotline on (03) 8943 8088 or fax on (03) 8943 8066 We apologize for any inconveniences caused.
Regards,
Motobiz Support Team
Regards,
Motobiz Support Team
Message From Pacific & Orient Insurance Co Berhad
To All Repairers
Towing Fees charged and/or submitted in the repair estimate
With the towing fee paid directly by Us for Vehicle Towed to your shop by our appointed Contractors, MASA, some of you continue to submit claim for the cost of towing from the scene of accident to your workshop.
This malpractice must stopped.
With immediate effect, if towing was not incurred by you but this was submitted as part of your repair cost, disciplinary action will be taken against you including suspending you from future repairs on our insured vehicle which is the subject of claim against us.
From The Claims Management
PACIFIC & ORIENT INSURANCE CO BERHAD
Message From Pacific & Orient Insurance Co Berhad
Dear Customers/Salvage Buyers,
PAYMENT TO US THROUGH INTER-BANK ELECTRONIC TRANSFER OF FUNDS (E-PAYMENT) FOR PURCHASE OF OUR WRECK/SCRAP
In compliance with Bank Negara Malaysia’s instructions, all payment to us must be made directly into our bank account by way of inter-bank electronic transfer of funds (i.e. by e-payment). Please note that with immediate effect, we would like you to arrange for payment to us via electronic transfer to our Bank Account.
Details of our Bank Account are :
Name of Bank : Maybank Bhd
Account No : 514347992058
Upon effecting the Interbank transfer, kindly provide us with the details of your payment by faxing or emailing to hassan@pacific-orient.com or juneng@pacific-orient.com . If you have been dealing with our Branch Office, you may email to our Branch Executive for efficiency.
You may click here to obtain the payment details form for transmittal of the payment to us.
NOTICE TO ALL REPAIRERS By Management of Pacific & Orient Insurance Co Bhd.
Notice To All our Motorcycles Repairers -12/6/2015
As part of our initiative to enhance our claims services, we are calling for your co-operation to submit and comply with the following:
1) All claims to be transacted using the Motobiz online claims estimating system.
• With this system, claims activity is transacted live eliminating unnecessary delay in transmission.
• Repairers are able to refer to part number and the price catalogue as a guide to speed up repair estimate preparation.
2) Submission of Repair Estimate within 3 days from claims notification or vehicle check in date.
3) Electronic Tax Invoice To Be Generated through Motobiz System
The requirement of RMCD for an Electronic Tax Invoice could be also be satisfied through generating the Tax Invoice through this system following the implementation of GST.
From the Claims Management.
JN/11/6/2015
NOTICE TO ALL REPAIRERS By Management of Pacific & Orient Insurance Co Bhd.
As regulated by the GST Act 2015, all bills issued to us by a GST Registered Person must comply strictly to the rules stated therein.
In addition to the usual information that is in your final bill, compulsory information that must be contained in the Tax Invoice are:
- Your Tax Invoice (Bill) must show your Company Name, address and Your Company GST Registration Number.
- Our Name Must be fully and correctly spell as “Pacific & Orient Insurance Co Bhd”
- Your Bill must be printed with title “Tax Invoice”
- Must have the Invoice Serial Number
- Date of Invoice
- GST Rate of 6% must be stated
- Breakdown showing the Nett Repair Amount (after excess clause), Add in 6% GST and amount of GST clearly stated and total amount including GST.
Take Note that any bill submitted to us that does not conform to the regulation stated therein will be returned to you for re-issuance.
Payment will not be released until you let us have the Tax Invoice as per the format required by Royal Malaysian Custom department (RMCD).
You are also require to prepare your invoice electronically using the Motobiz System so as to meet the requirement of maintaining electronic invoice for audit purpose.
Our Vendor’s system is programmed to meet the requirement set by RMCD and are auto calculated to eliminate errors and omission.
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